Horizon Vehicles

At Horizon Vehicles, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit horizonvehicles.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and any other details you provide when submitting an inquiry, requesting a quote, or registering with us.
  • Vehicle & Transaction Information: Details about the vehicles you inquire about, view, or purchase, including make, model, and order history.
  • Usage Data: Technical information such as your IP address, browser type, device information, and how you navigate our site, collected to help us maintain and improve our services.
  • Cookies & Tracking Technologies: Small files stored on your device that let us recognize returning visitors, understand site traffic, and enhance your browsing experience.
2. How We Use Your Information

We use the information we collect to:

  • Deliver Our Services: Process vehicle inquiries, prepare quotes, manage orders, and support your purchase.
  • Communicate With You: Respond to questions, send order or shipping updates, and provide customer support.
  • Improve Our Website: Analyze how visitors use our site so we can improve performance, content, and user experience.
  • Send Marketing (With Consent): Share promotions, new inventory, or offers we think may interest you, where you have opted in.
3. Data Security

We use industry-standard safeguards to protect your personal information against unauthorized access, loss, or misuse. That said, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. How We Share Your Information

We do not sell or trade your personal information. We may share data with trusted third parties who help us operate our business such as shipping and logistics providers, payment processors, or IT service providers and only to the extent needed to deliver our services. These partners are required to keep your information confidential and use it only for the purposes we specify. We may also disclose information where required by law.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your personal information, subject to certain legal or contractual exceptions.
  • Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details in Section 8 below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, so please check back periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@horizonvehicles.com
  • Phone: Plot No. 1130 - Al Sajaa_s - Emirates Industrial City - Dubai - United Arab Emirates
  • Address: +971 52 931 7179 / +971 52 907 9600 / +66 63 303 1736